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‘Go Pro’ message appears after Elementor Pro subscription

Last Update: February 12, 2024

Issue

Elementor prompts to upgrade to Elementor Pro even after buying the subscription.

Possible causes

Following may cause the system to prompt you to upgrade to Elementor Pro even after buying the subscription:

  • Using old version of Elementor and Elementor Pro
  • License key not activated
  • Plugin conflicts

Solutions

Update your Elementor/Elementor Pro

Make sure you are using the latest versions of both Elementor and Elementor Pro.

  1. Login to Wp Admin.
  2. Go to Dashboard > Updates. The WordPress Updates page opens.
    ‘Go Pro’ message despite Elementor Pro subscription 1
  3. Click the Check again link. You will receive notification for new updates, if any.
    ‘Go Pro’ message despite Elementor Pro subscription 2

Activate your license

Remember that both the free version and the Pro version must be installed and activated.

  • Confirm that you have activated your license key under Elementor > License in your WordPress dashboard. 
  • You can also login to the Websites section of your My Elementor dashboard. Then, enter a new URL if yours is not listed.

Resolve plugin conflict

Check for a plugin conflict, as this is often the problem.

Follow these steps to check for plugin conflict:

  1. Temporarily deactivate all of your plugins except Elementor and Elementor Pro. If the Go Pro message disappears, then you know one of the disabled plugins is causing the problem. 
  2. Reactivate each plugin, one at a time, until the problem reappears. The last plugin reactivated is the cause of the problem.
  3. Contact the 3rd party plugin’s developers to get help with resolving the conflict, or use a different plugin with similar functionality.

Have more questions? We’re more than happy to assist.

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