help center

Search
Close this search box.
On this page

Page not found or 404 page error

Last Update: February 6, 2024

Issue

Trying to navigate to a certain page gives you one of the following errors:

  • Page Not Found
  • a 404 page

Possible cause

This may be caused one by the following issues:

  • Memory issue
  • Issue with the permalinks
  • Conflict with another plugin
  • Page or file was deleted from the server

Solution

To fix this issue, try one or more of the following solutions:

Change the permalink

Follow the below steps:

  1. Go to the WP Admin.
  2. Go to Settings > Permalinks.
    Page not found or 404 page error 1
  3. Set to Plain.

Raise memory limit

Follow the below steps:

  1. Go to Elementor > System Info.
    Page not found or 404 page error 2
  2. Check your memory limit in your system info. If it is less than 256MB, ask your hosting company to raise it to, at least, 256MB. Use the following: https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php

Switch the front-end editor loader method

Follow the below steps:

  1. Go to WP Admin.
  2. Go to Elementor > Settings > Advanced.
    Page not found or 404 page error 3
  3. Enable Switch Editor Loader Method

Deactivate ModSecurity

Ask your hosting company to deactivate ModSecurity temporarily. This is to rule out an issue with a rule set via this firewall. If this is the issue, check the ModSecurity logs. This may help your hosting company to solve the issue.

Enable zlib. Output_compression

Your host may need to enable zlib.output_compression module which can compress the data and may help with the loading of the editor when servers have limited resources.

Deactivate plugins

Deactivate all your plugins except Elementor and Elementor Pro, then switch to a default WordPress theme such as Twenty twenty to troubleshoot.

Have more questions? We’re more than happy to assist.

Link is copied to clipboard!
On this page

Is this article helpful?

Share this article

Stuck?
Our Elementor Expert is Ready

Book a 45-min video consultation call with an Elementor expert and elevate your site!