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Elementor AI FAQs

Last Update: April 1, 2024

Setup

Elementor AI is available from version 3.13 and above and Elementor AI for images is available from version 3.14 and above. so make sure your Elementor and Elementor Pro plugins are up to date. 

Custom CSS and custom code are both part of Elementor Pro, therefore need a Pro subscription to use Elementor AI with these features. 

Note, after you first use Elementor AI features, Write with AI and Code with AI no longer appears, only the Elementor AI icon is displayed.

The best place to learn about using Elementor AI is the article, Get started with Elementor AI. This article discusses where you find AI components and contains link to more in-depth articles about specific features.

If you’re using Elementor 3.13 and have an Elementor account, you already have access to Elementor AI. Just drag in any text-supported widget into your page, hit the “Write with AI” button” and start working. Elementor Pro subscribers will also be able to add custom CSS to elements and custom code to your site with Elementor AI.

Elementor Core users who do not have an Elementor account will be prompted to create an account in order to use Elementor AI.

You do not need an Elementor Pro subscription to benefit from either the Elementor AI free trial or subscription.  Elementor AI works perfectly with the free version of Elementor. However, you will not have access to Pro features with Elementor AI, such as Custom CSS and Custom Code.

  • Convenience – Elementor AI is natively integrated within Elementor, meaning you don’t have to go back and forth between the Editor and the AI tool you use, which also accelerates your productivity.
  • Relevant Suggestions – Anytime you open Elementor AI, you are provided with a number of relevant suggestions, based on the asset you would like to use AI on. For example, if you choose a heading widget and want to use Elementor AI to help write your heading, a number of appropriate suggestions are added to the modal. This empowers you to fine-tune your request and brings you closer to your desired outcome.
  • Context – Elementor AI is built specifically for Elementor. When writing a request, the result provided already includes the relevant context and specific selectors. Elementor AI for images enables you to create images designed specifically for the context you are creating. The image works smoothly within your website, with no copying and pasting required.

AI basics

This is sometimes referred to as AI hallucinations which occur when an artificial intelligence model, such as a language model, generates content that seems plausible or coherent but isn’t actually based on factual information or grounded in reality. These hallucinations can manifest as incorrect data, false statements, or completely fictional scenarios.

At this point in time, all large language models (LLMs), including the most advanced ones, are susceptible to the issue of hallucinations. It’s crucial to recognize this limitation when utilizing AI-generated content and why users should approach it with a critical eye. Always verify the information to ensure its accuracy and relevance. By acknowledging this inherent challenge, users can employ LLM-generated content effectively while maintaining the necessary vigilance to ensure its validity.

We created a best practices article to help you create better images with Elementor AI. See Guidelines for creating better AI. In addition, we are here to help if you continue to have any issues.

Elementor AI supports 25 different languages, including Arabic, Chinese, Czech, Danish, Dutch English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Persian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, and Vietnamese.

See our Terms and conditions for more information about copyright and Elementor AI. 

Free Trial info

After your free trial ends, you’ll no longer receive responses from Elementor AI. You can click Upgrade to purchase an Elementor AI subscription.

The free trial allows you to experience what you can achieve with Elementor AI. The number of prompts you can generate with the free trial depends on the type of prompts and the volume of content and images you generate. You will be notified within the Editor and by email when you’ve used 80% of your free trial, and again when you’ve used all your allotted requests.  After that, you can purchase an AI subscription in order to continue using the feature.

Make sure you’ve subscribed to our newsletter in order to receive this email.

To subscribe:

  • Go to Elementor
  • Scroll to the bottom of the page.
  • Enter your email in the Subscribe to our newsletter box in the bottom right of the page.

As Elementor AI grows and develops new features, we’d like users to try out these new features. The amount of free credits offered is per feature, therefore for every new Elementor AI feature we introduce, users will receive a new set of credits allowing them to try out the feature for free.

Account information

Yes! Elementor AI subscriptions apply to your Elementor account rather than a specific website or license. Your prompt quota applies across all the websites connected to your account.

Access to Elementor AI is on an individual user basis. Meaning, your clients will need to create their own Elementor account in order to use Elementor AI, and their usage will be unrelated to your Elementor AI credits.

Please note: if you shared your credentials with your clients, then the service would recognize your clients as you and your clients will have access to your Elementor AI subscription

Similar to above, Elementor Pro users can manage the level of access for users with the Role Manager feature. This allows you to assign different permissions to anyone with access to a site.

For pricing information check out the Elementor AI page.

Access to Elementor AI is on an individual user basis. This means your clients will need to create their own Elementor account in order to use Elementor AI and their usage will be unrelated to your Elementor AI subscription.

Your subscription comes with an annual allotment of prompts to spend on content you wish to generate. Each prompt costs a certain number of credits depending on what type of content you are generating.

1 Text prompt = 1 credit
1 Code prompt = 1 credit
1 Image prompt  = 33 credits
1 Container prompt – 40 credits

Remember that when generating text, code, or images, you may want to use multiple prompts until you reach your desired result.

We will notify you within the Editor when you’ve reached 80% of your plan’s subscription limit, and will continue to display how many credits you’ve used from that point onwards.

Prior to March 25, 2024, the AI Write plan included 18K AI credits to use all of the AI features available (Text, Code, Images, Containers and Context) for the price of $2.99 a month, billed annually. On March 25th, the AI Write subscription was modified to provide 24K AI credits to use all of the AI features available.


If you owned an AI Write subscription prior to this change, your plan is grandfathered. You will experience no change – you still benefit from 18k AI Credits at the same price allowing you to benefit from all AI features, existing and new. Your plan will renew at the same price. 

Your existing plan will remain as is.

Currently, owners of legacy subscription plans can keep their plans provided they renew their subscriptions annually. Therefore, we recommend all plan owners to ensure their subscription is set to auto-renew. If you fail to renew a legacy plan, you’ll have to purchase a new plan under the new terms. 

If you have trouble with renewing your subscription, please contact Elementor support for assistance. See Contact Support for more details.

Elementor AI Write has been renamed to Elementor AI Starter. This plan was expanded to include AI-generated images, along with text and code. The new capability was automatically  added to your subscription and is available on every Elementor website running Elementor 3.14 and above.

In Elementor 3.14, Elementor AI expanded to include image generation, and this was automatically added to your subscription at no extra cost.

Once you start generating images, your subscription will follow the new plan tiers and will no longer be unlimited, as generating images uses more credits than generating text/code. However, if you continue to generate just text and code, your subscription will remain unlimited.

Once you reach 80% of your credit limit, we will inform you and recommend you upgrade to a higher plan at that time. See: AI plans. If you choose not to upgrade and run out of credits, Elementor AI will no longer respond.

No, an Elementor AI subscription cannot be transferred to a different account. But it can be used on any website associated with your account.

Like Elementor Pro and Elementor Hosting subscriptions, Elementor AI subscriptions are set to autorenew by default. Users will be notified 30 days before the subscription autorenews. If you choose to turn off autorenew, you will be notified 30 days in advance that you need to renew your subscription.

Support

The code provided by AI is designed to work with the Elementor Editor, however it can sometimes be inaccurate. We strongly recommend saving/backing up your page and reviewing any generated code before implementing it. 

Providing custom code falls outside of the scope of our support. As a workaround, we suggest you join the Elementor Facebook Community where you can find a supportive and helpful community of experienced users that are happy to provide useful tips and tricks.

Have more questions? We’re more than happy to assist.

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